Always good, prompt, friendly service!
I’ve been a customer of Sunset Kia since 2008 and will continue to be one well into the future. The trip from Seattle to Auburn is a journey, but well worth the effort due to Sunset’s amazing customer service, honesty and reliability.
Sunset KIA has, in my opinion, always provided exceptional service at every level, from the mechanics to the Service personnel and the Salesmen & women. The Service Manager went out of his way to leave his area of work necessitated by the Covid-9 when he couldn't contact me by phone to let me know I had a brake light bulb out & if I wanted it replaced or not! Then coming back with my paperwork, C & keys! That exemplifies going over every detail to assure Sunset KIA does go beyond to satisfy their customers!
SERRBICE DEPT was busy but thorough and oil change completed timely. Of course a nice cat wash too ! Parking was unusual as so many cars were parked by Service Dept. Thank you for your great service during this pandemic strange time !
Customer service was great always nothing but high praise for your reps. However vacuuming this time was not good had to go home and do it myself. But one time out of nine ain’t bad and I would still recommend my family and friends to your facility.
Oil change went quick and seamless,courteous and helpful staff.
Mike Johnson was really helpful on choosing a car that would best fit me and still including what I’d like in a car. Very professional. I’d recommend mike to anyone that comes in to buy a vehicle.
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