People Are Talking!
The entire team was pleasant, very helpful, and made the process easy and comfortable. Special shout out to Chris he was great!
Very friendly down to earth sales people! Great experience!
Brady made actual magic happen getting me into a car. He was very thorough and broke down my credit, finances and was very upfront and honest with me about my options. He went above and beyond multiple times during the process. I am so very thankful that he was able to help me during such a hard time. I will definitely be recommending friends and family directly to him and will definitely be going back if I ever need another car! Thanks Brady!!
In 2019 I bought a 2020 Kia Soul from Sunset in Auburn. I had such a great experience with the sales guys that I went back yesterday and bought myself a Kia Soul 2023. I would recommend any of the guys but John was my sales guy. They all went above and beyond and I even get my windows tinted again.. Excellent good
I purchased a new Kia Seltos from sunset kia auburn in 2021 and had such a good experience that we wanted to come back. We had another great experience this time around from our sales rep, John -Eddie who helped us with the tech support of our vehicle and Reese in finance. Pat also helped us & it was good to work with him again since he sold me my last car.
I literally just purchased my first car at the sunset Kia in Auburn literally the best day of my life now I don’t do reviews at all but JORDAN literally deserves this review All the way I had my doubts about getting a car but he changed that for me The customer service the customer connection everything about you can ask I was nervous but Jordan was the best 10 out of 10 I LOVE MY CAR THANKS JORDAN
Easy Peasey process.
Excellent customer service. Explained in detail how to use all devices. Outstanding follow-up concerning auto delivery. Would definitely send friends and family to Kia of Auburn to purchase a vehicle.
Brandon Riehl did a fantastic job helping me find my new Sportage. I would recommend him to anyone.
Going Sunset Kia resulted in the most pleasant experience we've ever had buying a car. We went there to browse the used cars and ended up driving home with brand new 2023 Kia Soul EX, with the same monthly payment as our prior one (something we never expected we could do). Sam and John were excellent and took their time with us, answering questions about the car as well as finding better financing than what I was approved for prior to going there. At no time did we feel pressured to buy, which went a long way to making us ...
We had an overall great experience! Jordan our salesman and the general manager as well as the finance manager were all top notch!
Everyone was really nice and helpful!
Amazing service, they were all so patient with an older person who wasn't born with an electronic device in her hand! I got the exact car I wanted, even the color is right so I didn't have to compromise. My husband bought his here last year and has been very pleased. We highly recommend Sunset KIA of Auburn!
CJ was a great guy. He was helpful and even though it was his day off he worked hard helping us through the process.
Everyone was friendly and I never felt any pressure. I was able to look at many different cars and test drive a couple. Brandon and Austin were very nice and patient with me the whole time. Reese did a great job with financing and was also patient while explaining everything to me. Eddie was great with showing me the tech features of the car. The whole experience was enjoyable and headache free! With a lifetime powertrain warranty and free lifetime oil changes as well as an awesome staff, you have to go to Sunset for your next car!!
Had my Kia Optima serviced there since I started getting flashing check engine light. Firstly, it got a software update for the knock sensor but it didn’t solve the issue after 10 miles driving out the dealership. After returning with the same issues, they told me that my car did not pass the test and they are going to replace the engine. Luckily, Steve and Kendall were helpful and polite with this case, I can tell that they are trying to fix this issue asap, not like some other dealership service, trying to delay every single service. For now, I’...
Austin my sales person was great. He is very professional and listen to me and got me the perfect car. I will definitely buy from him again. Kia of Auburn is a great place.
I love Sunset Kia of Auburn. The workers were incredibly helpful and made my experience getting my first new car a incredibly positive and fun!!!!
My salesman, Austin, was PHENOMENAL! I appreciated the time he took with me in explaining all of the different models and cars! I ended up buying a newer car than I had intended to, but that's okay! I'm totally happy with my "gravity gray" Kia Soul (2023)!
The sales person at Sunset Kia of Auburn was extremely helpful navigating all the options and supporting our vehicle acquisition process to get the vehicle setup for our needs.
Austin is a great example of what a salesman should be! He’s AWESOME!! I’m so happy to have him as my new friend in the world of cars.
I was really impressed by the service we received from Jordan. After talking with a number of other Kia dealerships, I decided to purchase an EV6 here based on how upfront, transparent, and flexible Jordan was on the phone. It was also a pleasure to work with Ryen, who patiently showed us the vehicle and stayed late to answer all our questions. Thank you!
Very friendly and patient
Very professional, friendly, helpful staff. Quickly got me through the process. I would highly recommend this place and Jordan.
Best customer service from a dealership I’ve experienced. Jordan and Nathan were very helpful and knowledgeable making my car buying process easy. They made the experience quick and painless. Highly recommend if you’re in search for a new Kia!
Update: Since my last review I finally was able to get the issues with my Kia Soul taken care of by Todd. Also when I was called to pick up my plates I went in and was greeted by Ryen😊 He was Awesome. He took time to put my plates on for me as well as explain some of the Navigation items to me. He also made an appt with Eddy the Technical Genius so I could be shown so much more about what my vehicle has to offer. These guys changed the way I was feeling about my prior ...
Had a great experience working with Todd and Patrick. They made the process of buying and trading my car easy. Thanks guys!
Great customer services.
Loved working John and Jordan so much on my wife's car had to go back and get a new sedan for myself. These guys are the best!
Absolutely excellent dealership. Very impressive team, and absolutely no pressure. It was a pleasant purchasing experience. We will definitely be returning to consider our next vehicle!
No pressure sales. We were thoroughly impressed! We will definitely be returning here to consider our next vehicle.
Great people. Quick with the process too
I was listened to about what I wanted in a car, what I didn’t want, and was not pushed into anything… felt heard and treated like a person that matters. They helped me in every way making the process easier for me… Would recommend Brandon to anyone looking to buy new or used car… And Ed was helpful as well! I have been taking my 2012 Kia to the service center as well and always pleased with them also!
Had a wonderful experience here.
Brady and staff were knowledgeable and friendly. Took the time to make it a great experience and ensure we were in the right car for us.
I worked with Ryen and he was great. I would highly recommend.
Very Friendly and informative. I would recommend!
Jordan was very helpful and gave us the best information he had. We love Sunsets service for life and other guarantees.
Good experience, the whole group was great and we would buy from them again. Best car buying experience!
First time purchasing a new car and I could not be happier with the team at Sunset Kia of AUBURN. The sales team (Brandon), the finance team (another Brandon and his dog Lilly), service center and parts department were all on point. They listened to what features I needed and found the perfect Kia Sportage X line for me. I drove an hour to work with team and am looking forward to seeing them again at my first free oil change in June!
Was very helpful and got us into the car we wanted Thank you Nate and Jordan!! Sunset KIA
One of the best experiences we have had purchasing a new car. Ryan was very easy to work with and so was the finance dept. Eddie sat with us and explained all the car functions before we left which was much appreciated. If we need another car down the road we will definitely come back here.
Great staff, very patient and polite. Highly recommend Sunset Kia of Auburn!
Very good experience overall!!
The process was quick and I’m very happy with the outcome. Thanks!
Everything was amazing. The team was nicer than expected and they got me into an amazing car that has changed my life. I’m a real driver and this car excites me more than my 1987 MUSTANG 5.0. I just wish I could turn off the all wheel drive feature so I can drive it like I want to. SLIDEWAYS.
Recently bought a used car here and they had great customer service. Brandon was very informative and helpful and when I came back to get my plates installed he already had them ready to go while I was still parking! I had a wonderful experience.
Staff was professional, courteous & knowledgeable.
All of the employees were friendly and professional. We came in thinking of purchasing one model. Upon their suggestions we looked at a different model. It met our needs much better and was less expensive. Great job Patrick, Reese, 3and Eddie. You guys were awesome.
I've bought a lot of cars from many dealerships over the years and I have to say that this buying experience with Sunset Kia was by far, the best. I called close to closing and inquired about a very hard to find vehicle that was showing on their web site. Instead of the run around that I had received at another dealership earlier in the day, ( ie. Let me get your name, phone number, and email and someone will call you back) Jordan was quick to answer that there was indeed one left. The next day we met with ...
Everyone was pleasant and easy to deal with. They got me the deal I wanted and I am pleased. This is my 2nd purchase through them and I would purchase with them again when and if I want another vehicle.
We have been looking for a hybrid vehicle for a while. Kia ended up fitting our needs and Sunset Kia ended up being the best place for us! They helped us understand the process and the called to let us know vehicles were on their way. We were able secure the one we wanted and it was delivered a couple days before the estimate! The closing went quick and smoothly. we are very happy working with Nate, Ed and Brandon! Thanks for all the help! Love our new Sorento!
Everyone was really helpful and friendly, especially Todd who was my salesman. He answered all my questions and as a first time KIA buyer that was very important to me. Great dealership!
I had an amazing experience! My sales rep Nate was exceptional, answered all my questions and quided us through the process of ordering our telluride, keeping us up to date on its delivery and everything! Very friendly, personable and I never once felt pressured. Reese was our finance manager and was so helpful in explaining everything, very kind, respectful and helpful! Eddie sat down with me to set up the features in our new vehicle, the Kia connect app and made sure our preferences were saved. He also made sure I was comfortable with everything before driving off the lot. ...
Eddie and Tommy are excellent. First time buying a car I was really nervous but they listened and put me into the right vehicle. I didn’t feel pressure and they showed me everything I needed to know, Eddie showed me all the electronics in the car. Helped me set up the safety features, and thoroughly went through the manual with me. I highly recommend sunset Kia to anybody wanting to be customer serviced!
My experience was quick professional and I am happy with my purchase
My 89 year old father showed up on the wrong day for his oil change. He doesn’t have a cell phone, so I called and spoke with Candy who listened to my concerns and immediately jumped into action she got a hold of a manager and the service representative and explained that my father was confused got his days mixed up and that he would be looking frantically for me to show up and pick him up. They all showed compassion and concern and went above and beyond the call of duty! They took care of my dad squeezed him ...
Upfront and honest team. I would’ve given them 7 stars if I could. We had Todd from the sales department, he was super friendly, professional, and helpful. I highly recommend giving him a visit next time you’re on a roll for car shopping. We got an appointment with him and by the time we got there he had already put the car on the side for us. Brady the manager was so patient, informative, and honest. We came in with our "car salesman" filter, what I felt was the total opposite. They’re that honest and friendly ...
This is the most casual, comfortable dealership I've ever been to. Brady was an amazing salesman and went above any beyond to ensure I got what was needed. All other people involved (finance, tech) were just as great. I live in Renton, and I'm very happy I accidentally chose the wrong dealership online! Ha! Highly recommend.
Sam was wonderful and the entire process was seamless. It only took us a few hours to complete the entire transaction, which included a test drive.. They also offered to deliver the vehicle on a later date. Amazing service and amazing customer care from Sam, the manager, and financial team. Wonderful experience. You won't be disappointed!
Great sales team in & out with a new car no hassles!
Awesome experience, through and through. Jordan H. made it a great car buying experience, going above and beyond at every step in the process. Thank you to Reese as well for continuing that chain. If you want a KIA, wait it out and buy from these guys, they’ll take care of you. Thanks again, guys.
I was very impressed with the overall service of Sunset Kia, from helping me locate the car I wanted to its delivery to the end of the transaction. I’m very happy with the end result, from my trade-in to the final deal. And the topper was having someone walk us through all aspects of the vehicle before we drove away for the first time. Definitely the most impressive car purchasing experience I’ve ever had.
Jordan is awesome 😎
I thought it was absolutely awesome experience everyone was so professionally organized, as well as friendly and kind, and eagerly to help us in our experience and buying a new car. I would recommend this place to anyone, and definitely will come back again absolutely
You work hard for your money. Spend it somewhere that appreciates it. These days, its about inventory and good service. We all know the costs of cars with inflation. If you care about getting great service, about working with soemone who cares about your needs personally, or a car company who will work with your price needs, come here. Wonderful experience buying a car. This was our first new car purchase. It was great. Ask for Jordan. Good luck on your car purchase. I wish you and yours well!
Looking/buying experience from Sunset Kia was very positive. Brandon our salesman listened to exactly what are must haves were in features and the stuff we were willing to compromise on. He was upfront and honest throughout the process and definitely over delivered. Everyone we talked with through the process from our salesman to the finance department to the gentleman who showed us a basic run down of the different features and controls very polite. Definitely recommend them!
My wife and I own 2 KIAs (2020 Sportage and 2020 Telluride) and have them serviced mostly at Sunset Kia of Auburn. Our experience with Jennifer and Dean in the Service Dept has been very good. Easy to schedule and complete as promised are 2 big positives. We miss the included, on site car wash but see it was dropped during the pandemic. Hope it comes back someday.